Privacy Policy

1. Introduction

CEOffice Concepts Pty Ltd (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

2. What Information We Collect

We may collect personal information including:

• Name, company name, and job title
• Contact details (email, phone number, address)
• Project or enquiry details
• Payment and billing information
• Website usage data (via cookies and analytics tools)

3. How We Collect Information

We collect personal information through:

• Website enquiries and contact forms
• Email, phone, or in-person communication
• Quote and tender submissions
• Account or order processing
• Marketing subscriptions
• Third-party platforms (e.g. Social Media, Google Analytics)

4. Why We Collect Your Information

We collect and use your information to:

• Respond to enquiries and provide quotes
• Deliver products and services
• Manage projects and client relationships
• Process payments and invoices
• Improve our website, products, and services
• Send marketing communications (where consent is given)
• Meet legal and regulatory obligations

5. Disclosure of Personal Information

• We may disclose your information to:
• Suppliers and manufacturers (for order fulfilment)
• Delivery and logistics providers
• IT service providers and website platforms
• Professional advisors (e.g. accountants, legal)
• Government bodies where required (e.g. for compliance or SOA obligations)

We do not sell your personal information.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

This includes:

• Secure systems and platforms
• Restricted access to sensitive information
• Staff training and internal policies

7. Access and Correction

You may request access to, or correction of, your personal information at any time by contacting us.

We will respond within a reasonable timeframe.

8. Cookies and Website Analytics

Our website may use cookies and third-party tools (such as Google Analytics) to:

• Understand website usage
• Improve user experience
• Support marketing activities

You can disable cookies via your browser settings.

9. Marketing Communications

We may send you marketing communications if you have opted in or have an existing business relationship with us.

You can unsubscribe at any time using the link provided or by contacting us directly.

10. Overseas Disclosure

Some of our service providers may be located overseas. Where this occurs, we take reasonable steps to ensure your information is handled in accordance with Australian privacy laws.

11. Complaints

If you believe we have breached your privacy rights, please contact us.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

12. Contact Us

CEOffice Concepts Pty Ltd
📍 Brisbane, Queensland, Australia
📧 info@ceofficeconcepts.com.au
📞 1300 507 511

13. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.